Helpdesk Agent Level 1
Southfield, MI - Southfield, MI
Posted: July 2, 2014
Provides first level support (Level I) from the helpdesk call center and creates tickets for all calls received.
To provide excellent customer service for a help desk call center environment that supports: *Remote access internet VPN products
*Manages security and network services
*Software as a Service Products (SaaS)
*Transaction Delivery Services (EDI)
Essential functions/duties of the position
Other responsibilities/accountabilities (marginal functions)
To apply, email your résumé and cover letter to email@example.com. ANX is an equal opportunity employer.