HDI CSAT Elite 50
OpenText ANX’s Service Desk has been recognized as one of the top support centers based on customer satisfaction data collected through the HDI Customers Satisfaction Index (CSI) Service, a third-party tool that tracks and trends customer satisfaction from year to year. The HDI CSAT Elite 50 recognizes outstanding technical service and support centers around the world. In 2013, ANX was ranked 15 in the top 50.
HIPAA Compliant Company
As of December 3, 2012, ANX has earned recognition as a HIPAA Compliant Company. HIPAA is the federal Health Insurance Portability and Accountability Act of 1996. This law makes it easier for people to keep health insurance, protects the confidentiality and security of healthcare information and helps control administrative costs.