ANX’s world-class Service Desk is staffed with experienced Systems and Application Engineers who are certified in a variety of CAD applications and operating systems from:
This level of technical expertise allows our Service Desk Engineers to provide timely answers and resolutions within 8–32 hours, depending on urgency.
The ANX Service Desk is widely praised and recognized by its customers as a value added resource for their Engineering and PLM solution needs.
ANX’s Service Desk has also been recognized as one of the top support centers based on customer satisfaction data collected through the HDI Customers Satisfaction Index (CSI) Service, a third-party tool that tracks and trends customer satisfaction from year to year. The HDI CSAT Elite 50 recognizes outstanding technical service and support centers around the world.
Read what some of our satisfied customers say about the ANX Service Desk.
ANX is committed to delivering highly attentive, personal support to all of our customers, providing three methods for you to contact us: